COVID-19 Policy

 

PURPOSE

To inform Employees and clients of COVID-19 Mitigation. 

POLICY

Employees and clients will be aware and take mitigation measures to prevent the infection and transmission of COVID-19.

Procedure Office:

  1. Twin Oaks Home Care Inc. office will be closed to the general public.

  2. Appointments will be made in advance for hired laborers (IT, Phone, Internet, etc.), employees, clients, client’s family members and potential employees.

  3. Visitors entering the office will wash their hands for at least 20 seconds and have their temperature checked and recorded. Temperatures over 100 degrees Fahrenheit will be reported to management.

  4. Visitors will complete the COVID-19 questionnaire. Visitors documenting symptoms will be reported to management promptly and the visitor will not be permitted access until symptoms have resolved (quarantine period of 14 days, healthcare workers 7 days with no symptoms in a 72 hour period)

Procedure Client Home:

  1. Employees will be provided with proper PPE, (N-95, Face Shield, Gloves, Hand Sanitizer and when indicated, Gowns)

  2. Employees will wear a mask or face shield when working closely with a client. (less than 6 feet) Employees greater than 6 feet from a client are not required to wear a mask or face shield during light housekeeping services.

  3. Employees will be provided with the client or representative’s contact information.

  4. Employees will call prior to each shift to make sure the client and anyone in their home does not have any symptoms of COVID-19

  5. When clocking in, employees will complete the COVID-19 questionnaire.

  6. Employees will report any symptoms of COVID-19 client, representative, persons residing at client’s residence or of themselves to the office immediately.

  7. Employees that are symptomatic will be removed from the schedule and if tested and results are negative they can return to work. If test results are positive employees will quarantine for at least 5 days and must not have any symptoms for at least 48 hours.

  8. Employees entering client homes will wash their hands for at least 20 seconds and frequently during their shift.

  9. We will encourage clients to have their groceries delivered to their homes, but if this isn’t possible, Employees will wear their mask during shopping for clients.